In a move of technological savvy, last May, the city of Albany became the first city in New York to launch a partnership with SeeClickFix, an app/website designed to encourage people to report various issues to their local governments, last May. This means that when you enter something on the site or app—say, “the snow plow knocked over the street sign on my corner,” city officials will see it, acknowledge it, and assign it to the person responsible.
I had apparently signed up on the site and entered my neighborhood as an area to “watch” long before the city partnership, but suddenly in the past month activity fired up and I began getting all sorts of notices, which inspired me to bring up a signal timing issue that I’ve been complaining about for a long time, but had not done anything about, dreading finding my way through a bureaucratic maze to the right person who may or may not want to be talking to me about it. It was pretty exciting to get a response within days that they’d adjust the timing and thanks for the heads up. Continue reading